Solutions · AI Receptionist
Every Enquiry Answered.
In Seconds. Always.
Nova is an AI receptionist that handles your WhatsApp, website chat and DMs — replying instantly, answering real questions, booking appointments and logging everything into your CRM.
Run by NOVA · AI Receptionist · see the product
The Business Problem
Most enquiries arrive after hours, during peak hours, or while your staff are serving someone else. A reply that takes three hours is usually a customer who already booked elsewhere.
32
missed enquiries a month is the average we find before deploying Nova.
3 hrs
typical first-response time when a human handles every message manually.
64%
of customers go to a competitor if nobody replies within the first hour.
How Nova Solves It
Nova is trained on your SOPs, price list, FAQs and availability — so it doesn't guess. It answers the way your best front-desk staff would, then finishes the job by booking and recording it.
✓
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NOVA
AI Receptionist
Replies · Books · Supports
24 hours a day, multilingual by default.
24 hours a day, multilingual by default.
English
Bahasa Melayu
中文
தமிழ்
Manglish
Detects the language each customer writes in and answers in the same one — mid-conversation switches included.
Features
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The Workflow
One enquiry, six automated steps, zero staff involvement.
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How We Deliver Your AI Receptionist
The same six-stage process we run on every project, scoped specifically for a receptionist deployment.
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Frequently Asked
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